How we handle your information.

Virtual View Tours provides real estate photography, video, drone, and marketing content services in the Los Angeles area. This policy explains what information we collect, how we use it, and the choices you have.

Last updated August 31, 2026

Information we collect

Information you give us

When you submit a form on our website, respond to one of our ads on Facebook or Instagram, book a shoot through our client portal, or contact us by phone, text, or email, we may collect:

Your name
Your email address
Your phone number
Your business or brokerage name
Property addresses and shoot details you provide
Answers to questions on our booking or inquiry forms
Payment information, processed by our third-party payment provider

Information collected automatically

When you visit our website we may collect standard technical information such as your IP address, browser type, device type, pages viewed, and referring site.

Information from advertising platforms

If you submit a lead form on Facebook or Instagram, Meta shares the contact details and form answers you provided with us.

How we use your information

We use your information to:

Respond to your inquiry and answer your questions
Schedule, prepare for, and deliver your shoot
Send you your finished photos, video, and other deliverables
Send booking confirmations, reminders, invoices, and service updates
Contact you about our services, including by phone, text, and email
Improve our services and our website
Meet legal, tax, and accounting obligations

Text messages

If you give us your phone number, we may contact you by text about your inquiry, your booking, and your deliverables. Message and data rates may apply. You can stop receiving texts at any time by replying STOP.

How we share your information

We do not sell your personal information.

We share information only with service providers who help us operate our business, and only as needed for them to perform their work. These include our booking and client portal platform, our customer relationship management platform, our file delivery and storage providers, our payment processor, and our email and messaging providers.

We may also disclose information if required by law, or in connection with a sale or transfer of our business.

Data retention

We keep your information for as long as needed to provide our services and to meet legal, tax, and accounting requirements. You may ask us to delete your information at any time using the contact details below.

Your choices

You may:

Ask what personal information we hold about you
Ask us to correct or delete your information
Opt out of marketing emails using the unsubscribe link in any email
Opt out of text messages by replying STOP

To make a request, email us at the address below.

California residents

If you are a California resident, you have the right to know what personal information we collect, to request deletion of that information, and to not be discriminated against for exercising those rights. We do not sell personal information. Submit requests using the contact details below.

Children

Our services are intended for businesses and adults. We do not knowingly collect information from anyone under 18.

Cookies

This website does not use cookies or third-party tracking, so you will not see a cookie banner here. Our booking portal, our payment processor, and the advertising platforms we run ads on are separate services that use their own cookies under their own privacy policies. You can disable cookies in your browser settings at any time.

Changes to this policy

We may update this policy from time to time. The date at the top reflects the most recent version.

Contact us

Questions about this policy or your information:

Virtual View Tours
Email: hello@virtualviewtours.com
Phone: 213-652-9230
Los Angeles, California